About Us

Travel Solutions Network (TSN) is a privately owned UK-based limited company with a proven track record of providing non-risk outsourced solutions specifically for the travel industry across the UK and Europe.
We are currently successfully providing services to a number of reputable travel businesses, from large tour operators and OTA’s, Tourist Boards and Hotel Groups to small ‘new to travel’ brands.

 

TSN drives quality of service and boosts productivity while delivering added value interactions through its team of high-calibre, travel industry experienced customer and sales-focused travel agents within our virtual contact centre.
Understanding your business pain points and the importance of your customer contacts, TSN is focused on bringing you a seamlessly integrated, agile, and fully scalable solution.

 

TSN’s primary business is providing a virtual contact centre servicing clients customers; it does not have in-house competing business activities. TSN is a business with a reputation for delivering trusted service with a hands-on proactive leadership and management team that provides a variety of solutions, from simply backing up your existing call flow or providing a comprehensive multi-channel service to a full end-to-end travel solution. The customer journey and experience are at the forefront of all activity.